Managers and supervisors face a myriad of business and people problems. One of the
most challenging is handling an employee who is not performing up to standards. Often the
initial supervisory response is, “Bar-b-que the turkey!” Yet this sidesteps
responsibilities management has to both employee and employer. A better approach is to
make a “best effort” to turn the employee into a fully performing member of the
organization.Managers and supervisors have
four basic tools for employee motivation and improvement: discipline, punishment,
withholding rewards and giving rewards. This fast paced, highly interactive program
focuses on the discipline option ... in a positive manner. Well structured, rational
discipline using the tools presented in this program results in a more consistent, fairer
and more effective application of discipline for the organization. And it provides a clear
structure for managers and supervisors to handle a difficult part of their job. Positive
discipline gives positive results.
topics
 The four kinds of employees:
(Can do-will do, Can do-won’t do,
Can’t do-will do, Can’t
do-won’t do)
Accountemps “Most
objectionable problems” survey.
Avoidance supervisory
personalities.
Setting S.M.A.R.T. goals for
employees.
A-B-C analysis of discipline actions.
Role of coaching and
counseling.
Five-step Discipline Statement
for use with employees.
Case studies of common
problems.
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