CooperComm has an extensive background in customer and employee research.
Competency modeling and reporting (CMAR) projects often require extensive research
of existing documentation in order to create a valid model for the included job positions.
Sources of competency data include:
Process flowcharts
Position documentation
Job documentation
Industry documentation
Government documentation
Personnel development/training resources
Employee interviews
Focus groups
Teams
Benchmarking
Third-party models
Design/reengineering goals
CooperComm, with its CMAR experience,
writing and publishing background, and technical and statistical education is uniquely
positioned to leverage all the information that exists within client organizations. |
